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General Services

Terry says:

Services by:
Meghan Miller
Esthetician & Makeup Artist
Hi there, I wanted to send you a copy of an email that I received from my friend about her fantastic pedicure last night! "Hi Terry: Just wanted to say thanks for your recommendation on pedicures at Face Value Salon! I treated myself to a classic pedicure with Meghan last night – it was wonderful. She did a great job and was wonderful to work with. She is so calm and soft-spoken. She was very conscientious – asked if I was comfortable in the chair, if I wanted anything to drink, if the water temperature was right, if the pressure on the massage was ok, if I was pleased with the procedure and if she could correct anything!!! My feet feel fantastic this morning. I even scheduled my next appointment with her before leaving." I knew she would love it! Great Job! Terry

Laura says:

Services by:
Will Rosson
Educational Director - Ouidad Certified
In February 2012, I had my first Ouidad cut and am very satisfied. Will has proved very patient throughout the process (cutting lasted one hour). He also showed me how to use the best products for my hair and what I liked most is the fact that he used small quantities of products. The studio was clean and staff was friendly. I was also offered a hand massage, which I really appreciated. Will definitely be back.

Emily says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
I'm getting married in a few weeks and this was my pre-wedding haircut and highlights. Yary did an awesome job (as usual) and I'm couldn't be happier with the cut and the color. It's so easy to take care of and I feel like she always cuts my hair to suit my hair-type. It's never looked better. Thank you, thank you!!

Chelsea says:

Services by:
Chelsea Morgan
Designer
So I had a HORRIBLE fight with bleach & my came out Orange/pink/red! & Thanks to Chelsea (& Yary helping Chelsea with the color) my hair looks AMAZING!!!! I would recommend for everyone to go see Chelsea! Thank you so much :)

& the salon looks GREAT & the atmosphere is unbelievable :)
I think I found my new salon.

Jessica says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
Yary is my regular stylist and always does an amazing job. I was in a wedding recently so I booked an appointment for an up-do. Yary took my not so long hair and once it was pinned up and finished it looked like I had been growing my hair for a year. We had torrential down pours that day and when I got home that night you couldn't tell that I had been running through the rain, dancing, and that my hair had been done 12+ hours before. Thanks Yary and the Face Value team for always making my visits a pleasure.

Fay says:

Services by:
Lucinda Riley
Owner - Bridal Specialist
I had the most wonderful experience in your Studio. My hair was in very sad shape and Lucinda worked with me initally for a month and afterwards my hair had improved immensely. Then Lucinda recommend a great color and cut and my hair has not been this great looking for years! Thank you Lucinda.
I also want to say how friendly and helpful everyone is there. It is a treat just to be there!
My sister also had her hair trimmed by Lucinda and loves it. She has appointment for facial soon. My other sister said she had a wonderful facial about a month ago and is looking forward to her next one! Fabulous studio and I can see why it is rated No. 1.

Tammy says:

Services by:
Will Rosson
Educational Director - Ouidad Certified
Will knows what's best for his clients. He totally rocked my hair today with the perfect highlights. My family loves my hair to. He is truly wonderful and really listens to what I need. He is great at short cuts too. Thank you Will for coming to Face Value you are fantastic at what you do!

Elizabeth says:

Services by:
Chelsea Morgan
Designer
Chelsea did an amazing job. I came in with a bad hair cut and color (from another salon) and Chelsea salvaged everything beautifully. I booked ahead for my next appointment. Thank you!

Tori says:

Services by:
Tabitha Sodano
Stylist
CONGRATS on being #1. Tabitha is the BEST! Tori.

Sam says:

Services by:
Stephanie Rittenhouse
Master Stylist - Ouidad Certified
HI everyone, Stephanie is awesome.. She always give me a great cut!
I really appreciate the reminders for my appt. as well.
Keep up the great work. Sam Clarke

Anne says:

Services by:
Will Rosson
Educational Director - Ouidad Certified
Can you pass on to Will how absolutely thrilled I am with my cut and color. We are going out tonight and as I was getting ready I kept thinking how great it is. I had to let him know.

Thanks,
Anne

Cheryl says:

Services by:
Will Rosson
Educational Director - Ouidad Certified
I've been a client and friend of Will's for 15 years. I am sorry to see him leave Richmond but, my husband and I will be following him to his new location in Crozet. It will be an hour and 20 minute drive for me. I think that says it all! If you haven't tried him, book now!!!!

Rebecca says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
I had my hair cut by Andrea and I think it was one of the best cuts I've ever had. I have been very happy with it, and for wearing either straight or curly. Also, all the products she recommended have been perfect!

Jane says:

Services by:
Will Rosson
Educational Director - Ouidad Certified
Will is in one word--AWESOME! He made me feel like a princess on Saturday and I can't thank him enough. I came in for hilites and a cut and when he found out I was going to a wedding that evening, he gave me the most amazing updo! I got so many compliments and felt pretty for the first time in a long while! Thank you, Will! See you in July.

Jamie says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
I had my "regular" visit with Yary today...and those visits are anything but regular! I always walk out knowing that I look my very best. Yary is such a fantastic artist and person. What she does with color is nothing short of a miracle! Making me look like I have a splendid head of hair when it is in fact, fine and thin. She uses shadows and lights and some kind of magic -- and it looks great! And she always explains how I can make it look the same way when I do it...and it works every time. She has also introduced me to hair products that actually do what they say they will do! When I get home from a visit to the salon, I feel like I should shout "thank you" to the heavens for Yary and all of the great people at Face Value Studio and Salon!

Kristine says:

Services by:
Stephanie Rittenhouse
Master Stylist - Ouidad Certified
I wanted a few purple/lavender highlights and was a little leary at how they would turn out. I've had long brown hair forever and wanted a little change...something very subtle. Anyway, I decided to finally have something different done. I made an appt. with Stephanie because I was told she was very good when doing color on people's hair. Still, I was pretty nervous as I never let anyone do anything to my hair except a good friend and my mom...and I'm a little picky when it comes to my hair. However when it was all done it was just what I wanted! Not too bright and very subtle! Everyone at the salon was very nice and it had a great atmosphere! I will definitely be back and will tell my friends about you guys! Thank you!!

Rachel says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
Andrea, thank you so much for a wonderful experience! I really appreciate the time you spent with me to make sure that I not only had a great hair cut, but that I could really learn about how to style my curly hair! I have never had such a fun and rewarding hair cut experience =) I'm looking forward to seeing you in July and again on my wedding day!

Sarah says:

Services by:
Chelsea Morgan
Designer
You did an amazing job cutting my hair, thank you.

Ann says:

Services by:
Will Rosson
Educational Director - Ouidad Certified
Today was my first visit to your salon and it was wonderful. Everyone was so friendly. My haircut was with Will and he did an awesome job with my hair. It is the first time I have left a salon really, really liking my haircut. Will took the time to talk with me about my hair,made great suggestions and I could not be happier with the results! Lucinda thank you for recommending Will! And thank you Will!

Ashley says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
Yary and Lucinda are not only amazingly talented hair stylists (anyone who can control my curls deserves a medal!), but they are also incredibly generous, kind, caring, down-to-earth women who never cease to make me feel like a celebrity when I'm at Face Value salon! I am showered with compassion and optimism whenever I come to Face Value, and I leave feeling restored, rejuvenated and most importantly, beautiful! Their positive energy is contagious, and their talent unparalleled! I am so grateful that there's finally a local salon that truly understands (and appreciates) curly hair! Thank you, Yary and Lucinda!

Meghan says:

Services by:
Meghan Miller
Esthetician & Makeup Artist
I just wanted to send a special thankyou to both Lucinda and Meghan for taking such wonderful care of me (Again)!
I always feel so special while I'm there, and come away from my visits looking and feeling fabulous! I really appreciate the time and commitment Lucinda has to using products that don't have a negative impact on her clients' health.
Meghan did a fabulous facial treatment and make-up application. My skin never looked so good and I did not look or feel like I was wearing heavy make-up. The products she uses were great!
Thanks Ladies!

Kelly says:

Services by:
Stephanie Rittenhouse
Master Stylist - Ouidad Certified
I would like to take this time to complimant you on two of your employees.
On Friday I had an appointment with Stephanie for a trim and highlights. This was my second time with Stephanie but my first experience with her doing my highlights. I was very pleased with the way she cut and styled my hair, and trusted that she would do a great job with my highlights as well.
Unfortunately after I returned homw, and came into contact with my family, friends and coworkers during that week, I realized that it was not noticable that the highlights had been done. I am not one to complain, and did not wat to offend Stephanie, so I hesitated calling at first. When I eventually called, I spoke with Stephanie directly, and she dealt with me in an extremely polite and professional manner. Without question, she scheduled me for the first convenient time for me to come in and have the highlights done again at no cost.
As I was approaching the appointment, as you can imagine, I was a bit nervous about seeing Stephanie again, as well as your staff. I did not want to be considered that "difficult client"! My concerns vanished as soon as I walked in the door and was greeted by your friendly receptionist, Melissa.
From the moment the appointment began, I was given the royal treatment as if the first appointment had never happened. Both Stephanie and Melissa were extremely courteous and most importantly made me feel very comfortable in a situation which could have been very awkward.
Needless to say, I am very pleased with my highlights, and will most definitely continue with Stephanie as my stylist. I have been in the customer service business throughout my career and I can honestly say that it would be a pleasure to have worked with Stephanie and Melissa. they certainly have set your standards high and I will feel comfortable in the future referring clients to Face Value.

Sincerely,

Kelly

Laura says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
Lucinda~ I'm so glad that I called you the other day to ask about hair color services. Since moving to VA from CA I have had two bad hair coloring experiences and was a little nervous about trying another salon. You made me feel so comfortable about your salon and your experienced staff that I booked an appointment with Andrea. She did a great job coloring on my hair today!! I love it. Andrea had Ashley cut my hair today and she did an equally great job! My hair hasn't looked so good. Both stylists sat down with me and went through a thorough consultation, I have never had someone sit with me for that long just to get to know what I wanted done with my hair. You have a great staff and I can't wait to come back in Feb 18th for my next appointment! Thank you so much.
Laura

Bill says:

Services by:
Stephanie Rittenhouse
Master Stylist - Ouidad Certified
Stephanie has been styling my hair for about 4 years; I started going to Face Value when she began working there this year. She is an exceptional stylist- skilled, professional, and attentive to her clients. She has been kind enough to "work me in" on short notice several times (including today), which is much appreciated. I have been consistently pleased with her service and with Face Value, which is a great addition to our area.

Laura says:

Services by:
Will Rosson
Educational Director - Ouidad Certified
I wanted to let Will know that I think he did an exceptional job on my hair. He was excellent at navigating through my verbal and visual description of what I wanted. He pushed me a little out of my comfort zone and made great suggestions and advice personalized for me. I love both the color and cut and will be back for sure! I am sending in my husband too! I am so happy Will has joined Face Value! Thank you, Laura

Jennifer says:

Services by:
Ashley Clarke
Master Stylist
I thought Ashley did an amazing job on my hair. Everyone that has seen it loved it and i told them exactly where i got it done. Lucinda the owner is so nice and caring. The salon makes you feel right at home. they make sure you are comfortable and are very curtious. I love face value salon!!!!

Dana says:

Services by:
Stephanie Rittenhouse
Master Stylist - Ouidad Certified
I booked an appointment with Stephanie because I was so pleased with the highlighting she did for my daughter Claire. The color was perfect and she took great care to talk with Claire to fully understand what she wanted. My appointment was to change my color from mousy brown to warm blonde highlights-not an easy task. Stephanie listened very carefully to what I wanted and provided excellent advice on options to match my skintone and hair type. The result was perfect--a very natural looking color with a cut that is easy to maintain and versatile to style. I could not be more pleased with Stephanie's skills--I will recommend her to all my friends.

Cindy says:

Services by:
Lucinda Riley
Owner - Bridal Specialist
Hi Lucinda
After searching many years for a salon that truly listens and cares about its clients, I have found Face Value Salon. I absolutely cannot praise Lucinda Riley (Face Value Salon owner extraordinaire) highly enough. Much to my dismay, I developed a reaction to hair color and was quite distraught that my highlighting and color days were over…but out of her concern to help me, Lucinda did extensive research, talked to numerous cosmetic and color experts and found a line of hair products with no PPD (chemical linked to mild/severe skin reactions from hair color)! We proceeded carefully, Lucinda did sample testing on my skin to make sure I would have no reaction. This product is amazing – smells heavenly, and I had absolutely no reaction; the color is rich and my hair texture is like silk! What a blessing to have found Lucinda and my amazing stylist – Yary Lam. For all their care, customization of products just to find a product that works for me, I am very grateful and encourage anyone who wants the ultimate in service, care and professionalism to visit Face Value Salon! They don’t just strive for superior customer service, they achieve it!

! Many, many thanks for helping me!

Best,

Cindy

Angie says:

Services by:
Stephanie Rittenhouse
Master Stylist - Ouidad Certified
I went on vacation in August and went to a salon close to Smith Mountain Lake. The lady there butchered my hair so BAD!! I was ashamed of my hair. I called Face Value and made an appointment with Stephanie. She did such a wonderful job on my crazy hair. All my family and friends love it. THANKS, Steph!!! Angie

Susan says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
Thanks to the team of Andrea for color, Angie who did the hair styling and Meghan for a full make up job - I looked amazing!! I went to a film premiere last evening in Richmond and received many compliments. The best one "You look like a 25 year old model!" A special evening indeed.
Thanks Face Value!
xo,
Susan

Jenn says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
I spent the afternoon at Face Value for color, Ouidad cut/style and eyelash tinting. Andrea did an amazing job on my hair color. I finally have the perfect shade of blonde I've always wanted! After trying many stylists in the DC area and traveling back and forth to my original hometown outside of Pittsburgh for color, I think I have finally found the best at Face Value.
The Ouidad cut has transformed my curls. They feel light and look so healthy, not dry with a lot of breakage. Andrea took me step-by-step through the process of styling my hair, and she provided helpful tips that she has found from styling her own curly hair. And can I just say, I will forever dye my eyelashes! I had a great time at the salon! Thank you so much!

Anne says:

Services by:
Stephanie Rittenhouse
Master Stylist - Ouidad Certified
Lucinda, I wanted to let you know how pleased I am with the color treatment I received from Stephanie on Friday afternoon. She was helpful and very efficient. I will definitely request Stephanie again when I need another treatment.

Bernadette says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
I just wanted to send an email telling you how pleased I am with the haircut I got from Yary. It was my first visit on Wednesday, August 24. She took her time and explained everything thoroughly and for once, in a very long time, my hair is behaving!! Thanks again!

Donna says:

Services by:
Gayle Lincoln
Master Colorist - Certified Keratin Complex
Thank you for my Birthday Haircut What a great surprise. You guys just make my day when I come in. This is by far the nicest shop I have ever been in. Lucinda, I am looking forward to meeting with you for tips on eye shadow. Every staff member could not be more friendly and Gayle, I love my cut.

Emily says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
My hair cut is actually amazing...I literally can't find words to describe it. With my curly hair I have always avoided getting my haircut but I am so happy with my oiudad cut from Andrea that I am actually looking forward to my next appointment. Usually after I get my hair cut it looks bad for about 4 days because of the way they comb, cut,style, and blow dry it but Face Value knows exactly what they are doing. My hair looked so good when I left! Not to mention that the service is spectacular; everyone was so nice and made me feel really comfortable. I didn't just get a hair cut, I learned how to keep my hair healthy and pretty (which can be hard to do with curly hair!). When I go away to college I will not be able to get my hair cut there I'm going to have to schedule appointments for when I come back during breaks! Thank you guys so much I'm so happy with my hair and have already had TONS of complements.

Ellie says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
I called yesterday and got an appointment for today at 1:00. Yarry cut my hair and did a great job and she was very, very nice. I will book with her from now on on-line. Thank you for setting my account.

Tenisha says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
Today, Andrea and Kristin took care of a my relaxer, cut, and style. I have ethnic hair which can really be lots of work for a stylist. Being new to the area, a co-worker insisted I try this salon. Much to my satisfaction, the staff was very accommodating and knowledgeable to my hair and style needs. The atmosphere and overall design and composition of the salon was amazing. Typically I am reserved about the use of chemicals and haircuts with a new stylist, but Andrea's knowledge made me more than comfortable with her ability to provide a desired result. Lucinda and team, you are definitely what my beauty needs require. I look forward to my next appointment with your staff. You guys are phenomenal! Thanks for everything.

Holly says:

Services by:
Gayle Lincoln
Master Colorist - Certified Keratin Complex
Hello All. Gayle cut my hair for the 1st time yesterday afternoon. She did an awesome cut! It styled perfectly with no effort thie am and the 1st 1/2 hr. at work I got 3 compliments! Thanks Gayle. See you in about 4-5 weeks! Holly

Janice says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
You are blessed to have Yary in your salon! I so enjoyed meeting her. I have been using Ouidad products & getting the cuts elseware but was not happy with the outcome when I would style my hair. I explained this to Yary and she took the time to teach me how to get the results I wanted. I had almost given up on the Ouidad cut & products but she changed that. Thanks Yary for being so good at what you do!

Donna says:

Services by:
Gayle Lincoln
Master Colorist - Certified Keratin Complex
Gayle is great and so friendly. It was so nice getting acquainted with her. My husband commented on how natural the color looks, which is great coming from a man. The shop is so relaxing and the staff is one of the friendliest I have been to. It is worth the drive from Troy.

Alicia says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
I cannot give enough praises to Lucinda and her staff. They always make me feel very welcome whenever I come into the salon. Andrea just started doing my hair & I love it! The color is what I wanted and her style & technique is exactly what I was looking for. I'm glad that I have found a salon that I can trust. Thank you all!

Laurie says:

Services by:
Leah Ley
Aesthetician
I just wanted to say a huge "thank you!" to Lucinda and Leah for a wonderful experience last Friday! I did not realize until my sister-in-law told me that you opened that day to fit me in! I am so grateful that you did...and the facial that Leah gave me was FABULOUS!! Thank you again and I will see you next time I am down in Afton! Laurie Hartman.

Holly says:

Services by:
Gayle Lincoln
Master Colorist - Certified Keratin Complex
First of all, I just can't say enough about Lucinda and Co and the great salon they run. What a professional, cutting edge salon, with personable staff that strive for perfection.

I have been getting my hair done there as well as my husband. He won't go any where else. I have been VERY happy with the end results of everything that I have had done there. It doesnt matter which stylist you have, they all are top notch. Yary styled my hair for my wedding, and have to say myself, it was sassy! It was the way I had invisioned it.

After the wedding, I decided I wanted a change. My hair is (or was)wavy, so Lucinda convinced me (of course no pressure) to try the Keratin process. Basically it is a protein that is put on your hair, dried with a hair dryer, and then flat ironed (to penetrate the protein into the hair). The keratin process makes your hair better. Period. My hair is now super straight, shiny and takes less time to style. It will last up to 6 months. The cost is based on per hour, so thankfully Gayle is a professional and works fast but without cutting corners! Gayle was awesome, and needless to say, my hair looks like the models on tv.

I highly recommend this salon to anyone!


Melissa says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
I just wanted to let you know how amazing Andrea's cut was. When my son saw my new haircut from Andrea, he said "Wow Mom,your hair is not frizzy!" I have been to the Devachan salon in New York for a "curly girl" cut and was hesitant about a new method. Andrea put my mind at ease the minute she started with me. She is very easy to talk to and is extrememly competent and confident in her abilities to cut curly hair.

Needless to say, my hair was transformed beyond what I ever thought was possible. She got me out of there on time and taught me how to deal with curly hair. I am so thrilled to have this service in my "backyard" so I don't have to travel to New York anymore. I have already booked my 3 year old daugther with Andrea for next week. Thank you Andrea and Lucinda for bringing in such a high level of talent to Crozet! Best, Melissa (happy curly girl)

Danielle says:

Services by:
Leah Ley
Aesthetician
Leah's custom facial was fantastic!! very relaxing and soothing...looking forward to my next one.

Jen says:

Services by:
Veronica Salvatierra
Stylist - Nail Technician
I have been coming to Face Value for the last couple months, and I came initially for the "IMAGE" skincare line products. I fly weekly in and out of Charlottesville, Va for work and I ran out of my product. After being introduced to Lucinda - I quickly realized that this salon had something special and I needed to try them out. I have had great haircuts and deep conditioning treatments by Yary, Andrea, Kristin, Lucinda and Veronica. Leah has provided the most excellent facials especially for my weary traveler face.
I have been all over the country with my career and I always look for that top notch salon. Whoever knew that you could get world class service, products, stylists in Crozet, Va. You ladies are wonderful keep up the great work and see you next week. :)

Kristen says:

Services by:
Gayle Lincoln
Master Colorist - Certified Keratin Complex
Dear Lucinda,

I wanted to thank you and your staff for welcoming me to your studio and salon. Being new to the area I was searching for a stylist specializing in hair color. The personalized attention your stylist provided me in deciding my hair color and what would look best for me was amazing. My color has turned out perfect everytime. I also wanted to thank Gayle for magically transforming my fine hair to the look of a magazine cover.

Thank you,

Kristen

Joyce says:

Services by:
Leah Ley
Aesthetician
After years of battling rosacea I met with Leah, the aesthetician from Face Value, she prescribed Total Skin Lightening Serum to help eliminate the redness in my skin.
Within three weeks my redness was markedly improved and has continued to get better. Anyone with skin concerns should consult with Leah, she is amazing!!!

Laura says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
I love my hair. I have gotten so many compliments on the color! Thanks so much! I am a walking advertisement for you all! :)

Candie says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
Thanks Yary...great as always!!!! ;-)

Candie says:

Services by:
Lucinda Riley
Owner - Bridal Specialist
Lucinda...you have a great salon and some wonderful people working there, yourself included. It starts with the smiling face of Melissa when you walk in the door and continues with the smiles and warmth from everyone else there. Everyone is friendly, helpful and fun! Thanks for a wonderful experience each time I visit!

Katherine says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
Ok, I have always been a little on the picky side when it comes to my hair. I usually bring my own hot rollers (as I did on this day) and do the blow dry and curling after my color and cut. I just have NEVER been happy with how stylist complete the hair "experience". Andrea kindly convinced me to give her a try. Much to my surprise...I loved it! The color was perfect and I just couldn't be happier with the cut and styling. Highly recommend her!

Renee says:

Services by:
Lucinda Riley
Owner - Bridal Specialist
Hi Lucinda, Nice mention on your blog! Thank you again for everything on my wedding day and weekend. You and your team did an amazing job and made things worry and stress-free for me! I am going to start my search for someone here and that can do my color as well your team did. Thank you again, Renee

click here to see photos from Renee's portfolio


Tanashia says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
Andrea has been a long time friend and the only person I have had do my hair in 10 years. I came in with dry brittle curly hair that was in desperate need of a cut and revamping, she gave me a great shampoo and conditioning that made a world of difference, and listened to the style I wanted to have and gave me exactly what I asked for, she blew my hair out and cut it dry so I could have the look that I wanted without comprimising the length. when I left the salon my hair went from nightmare to hollywood. I love her personality and honesty when it comes to consultaion and will definitley keep seeing her on a regular basis. I am sending all my friends because she is amazing at what she does. I felt so pampered in Face Value Salon, it is unrealistic. Thanks again, and see you soon!

Colleen says:

Services by:
Lucinda Riley
Owner - Bridal Specialist
Lucinda, Kristen, and Leah,

Thank you so much for all of your hard work on my wedding day! My bridesmaids and I all felt like queens and truly received star treatment. During my trial test run you carefully considered the vision I had for my special day and your team made that a reality and then some! You also put my mind at ease, assuring me that you would not allow me to leave unhappy and you most certainly delivered. Your team seemed genuinely interested in my day, wanting to know the details they wouldn't get to see from the salon and requesting pictures afterwards so they could see everything.
I tend to be fairly self-conscious and not very confident at all when it comes to my appearance. However, on my wedding day you successfully transformed me into the poised, self-assured bride that I always wanted to be on that day. I didn't have a care in the world when it came to my hair and make-up and I received multiple compliments. I can't recommend Lucinda and her team enough. I am so happy that my husband and I will be living near the salon so I can visit her often!

Zack says:

Services by:
Kristin Thompson
Designer
Thank you ladies so much for your hospitality today! I was fortunate enough to experience the Face/Scalp Hot Shave which was fantastic! Kristin did an awesome job and I certainly plan to send some some of the fellas your way! Even guys can use some pampering every now and then. Thanks so much!

Jamie says:

Services by:
Kristin Thompson
Designer
Kirstin has worked magic on my hair - twice now. And it is the start of a long, long relationship! Everyone commented on how great it looked. And I can actually make it look the same as Kristin did - after she taught me how to do it. This isn't one of those styles that only looks good on the day you have it done. She made wonderful suggestions in her consultation and I am so happy with my cut and how it makes me feel every day!

Sarah says:

Services by:
Andrea Walke
Master Stylist - Ouidad Certified
I am so very pleased to tell you that I really enjoyed my haircut with Andrea last week. As Lucinda knows, I have had my hair cut by my dear friend and former roommate for the past 6 years. Jessi moved to Chicago with her partner, and I was very nervous about getting a new stylist to deal with my awkward wavy curls and the fact that I’m growing my hair to a longer length. Andrea was great! I knew I could trust you, Lucinda, to make the right recommendation about your stylists, and I was so pleased. In fact, I am coming back tomorrow for my color appointment!

Again – thanks. It was a nice experience to KNOW that I didn’t have to be nervous about having a new person cut my hair!

Candie says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
Yary...thank you once again for an absolutely wonderful job!! You are so much fun and do great things with my hair! Thank you for taking the time to listen to what I want and working so hard to give it to me...even when I am not sure what I am trying to say! ;-) You are awesome both as a stylist and a person!

Shelby says:

Services by:
Yary Lam
Educational Director - Ouidad Certified
Yary is the best!!! I've been a customer of hers for years and was thrilled to find out she was working at Face Value! She's always so sweet, fun to talk to, professional and of course, gives the best haircut ever! I've tried many other salons but I know I'll be staying at Face Value.
I love your new salon. It's beautiful, relaxing, has the best of everything.
Also, a special thanks to Lucinda for cutting my daughter's hair. She made her feel so special and pretty - perfect for a 7 year old on her way back to school!
Thanks for everything and I'll be back in 6 weeks!

Alissa says:

Services by:
Lucinda Riley
Owner - Bridal Specialist
Hi Lucinda,

I wanted to say thanks for the great makeup lesson last week. It looked nice through the rest of the day and my fiance liked it, too. I had a great time at your salon and you were fabulous to work with. I really appreciate all of the time you took to make sure I was 100% sure on what to do. I'll keep on practicing my application techniques so I can nail them on my wedding day! Just let me know when the blush and eyeshadows are in and I'll stop by to pick them up.

Thanks again!!

Alissa

Barbara says:

Services by:
Leah Ley
Aesthetician
Leah & Lucinda, Thanks so much for my afternoon of pampering. I was extremely pleased with the service and consideration given to me today.

Lin says:

Services by:
Lucinda Riley
Owner - Bridal Specialist
Lucinda, you are terrific! You did two things that really impressed me...(1) You listened to what I had to say and (2) You made me feel like I was your #1 customer of the day. Not to mention....the color was and still IS fantastic. WOW! What more could a customer want?! Thank you.....Lin

Sandy says:

Services by:
Lucinda Riley
Owner - Bridal Specialist
I came to the salon desperate for help with curly hair in this humid part of the world. Lucinda assembled her team to weigh in on the situation, then designated Julie to give me a cut and counsel on suitable products. Since then, I've found it easy to style and maintain a curly but professional look. Many thanks, ladies! Having come from a salon in Chicago where I'd gone for about 30 years, I can say that Face Value offers skilled and sophisticated service at a reasonable price in a beautiful setting -- well worth the drive.

D says:

Services by:
Veronica Salvatierra
Stylist - Nail Technician
When I had my hair done, it felt like a joy ride. Every 30 minutes I was there someone asked if I would like some tea, coffee, or something to eat. It was great service, and a wonderful atmosphere!

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