Face Value Reviews

Reviews from our Website

Laura says: Services by: Will Educational Director - Ouidad Certified	In February 2012, I had my first Ouidad cut and am very satisfied. Will has proved very patient throughout the process (cutting lasted one hour). He also showed me how to use the best products for my hair and what I liked most is the fact that he used small quantities of products. The studio was clean and staff was friendly. I was also offered a hand massage, which I really appreciated. Will definitely be back.

Laura says: Services by: Will Educational Director - Ouidad Certified	In February 2012, I had my first Ouidad cut and am very satisfied. Will has proved very patient throughout the process (cutting lasted one hour). He also showed me how to use the best products for my hair and what I liked most is the fact that he used small quantities of products. The studio was clean and staff was friendly. I was also offered a hand massage, which I really appreciated. Will definitely be back.

Emily says: Services by: Yary Educational Director - Ouidad Certified	I'm getting married in a few weeks and this was my pre-wedding haircut and highlights. Yary did an awesome job (as usual) and I'm couldn't be happier with the cut and the color. It's so easy to take care of and I feel like she always cuts my hair to suit my hair-type. It's never looked better. Thank you, thank you!!

Emily says: Services by: Yary Educational Director - Ouidad Certified	I'm getting married in a few weeks and this was my pre-wedding haircut and highlights. Yary did an awesome job (as usual) and I'm couldn't be happier with the cut and the color. It's so easy to take care of and I feel like she always cuts my hair to suit my hair-type. It's never looked better. Thank you, thank you!!

Chelsea says: Services by: Chelsea Designer	So I had a HORRIBLE fight with bleach & my came out Orange/pink/red! & Thanks to Chelsea (& Yary helping Chelsea with the color) my hair looks AMAZING!!!! I would recommend for everyone to go see Chelsea! Thank you so much :) & the salon looks GREAT & the atmosphere is unbelievable :) I think I found my new salon.

Jessica says: Services by: Yary Educational Director - Ouidad Certified	Yary is my regular stylist and always does an amazing job. I was in a wedding recently so I booked an appointment for an up-do. Yary took my not so long hair and once it was pinned up and finished it looked like I had been growing my hair for a year. We had torrential down pours that day and when I got home that night you couldn't tell that I had been running through the rain, dancing, and that my hair had been done 12+ hours before. Thanks Yary and the Face Value team for always making my visits a pleasure.

Jessica says: Services by: Yary Educational Director - Ouidad Certified	Yary is my regular stylist and always does an amazing job. I was in a wedding recently so I booked an appointment for an up-do. Yary took my not so long hair and once it was pinned up and finished it looked like I had been growing my hair for a year. We had torrential down pours that day and when I got home that night you couldn't tell that I had been running through the rain, dancing, and that my hair had been done 12+ hours before. Thanks Yary and the Face Value team for always making my visits a pleasure.

Fay says: Services by: Lucinda Owner - Bridal Specialist	I had the most wonderful experience in your Studio. My hair was in very sad shape and Lucinda worked with me initally for a month and afterwards my hair had improved immensely. Then Lucinda recommend a great color and cut and my hair has not been this great looking for years! Thank you Lucinda. I also want to say how friendly and helpful everyone is there. It is a treat just to be there! My sister also had her hair trimmed by Lucinda and loves it. She has appointment for facial soon. My other sister said she had a wonderful facial about a month ago and is looking forward to her next one! Fabulous studio and I can see why it is rated No. 1.

Tammy says: Services by: Will Educational Director - Ouidad Certified	Will knows what's best for his clients. He totally rocked my hair today with the perfect highlights. My family loves my hair to. He is truly wonderful and really listens to what I need. He is great at short cuts too. Thank you Will for coming to Face Value you are fantastic at what you do!

Elizabeth says: Services by: Chelsea Designer	Chelsea did an amazing job. I came in with a bad hair cut and color (from another salon) and Chelsea salvaged everything beautifully. I booked ahead for my next appointment. Thank you!

Tori says: Services by: Tabitha Stylist	CONGRATS on being #1. Tabitha is the BEST! Tori.

Sam says: Services by: Stephanie Master Stylist - Ouidad Certified	HI everyone, Stephanie is awesome.. She always give me a great cut! I really appreciate the reminders for my appt. as well. Keep up the great work. Sam Clarke

Lauren says: Services by: Lucinda Owner - Bridal Specialist	Dear Lucinda, Charlie and I returned from our honeymoon, and I wanted to thank you so much for the stunning hair and make-up job you did for me at the wedding!! I loved it and I got so many comments about my looks! It was great to feel so beautiful on my special day! Also, thank you for keeping our appointment even though you had a personal emergency that Sunday of my wedding. I really appreciate all the effort you put into my wedding during the trials and the day of. Also, please thank the stylist who did Charlie's hair as well - he looked so handsome! I will make sure to post excelled reviews soon! I'm also submitting our wedding to several magazines/blogs so will let you know if we get posted. We are slowly getting photos on Flikr as well, and I'll send a link once they are all up. I wish you all the best this holiday season! Warm regards, Lauren

Anne says: Services by: Will Educational Director - Ouidad Certified	Can you pass on to Will how absolutely thrilled I am with my cut and color. We are going out tonight and as I was getting ready I kept thinking how great it is. I had to let him know. Thanks, Anne

Cheryl says: Services by: Will Educational Director - Ouidad Certified	I've been a client and friend of Will's for 15 years. I am sorry to see him leave Richmond but, my husband and I will be following him to his new location in Crozet. It will be an hour and 20 minute drive for me. I think that says it all! If you haven't tried him, book now!!!!

Rebecca says: Services by: Andrea Master Stylist - Ouidad Certified	I had my hair cut by Andrea and I think it was one of the best cuts I've ever had. I have been very happy with it, and for wearing either straight or curly. Also, all the products she recommended have been perfect!

Jane says: Services by: Will Educational Director - Ouidad Certified	Will is in one word--AWESOME! He made me feel like a princess on Saturday and I can't thank him enough. I came in for hilites and a cut and when he found out I was going to a wedding that evening, he gave me the most amazing updo! I got so many compliments and felt pretty for the first time in a long while! Thank you, Will! See you in July.

Jane says: Services by: Will Educational Director - Ouidad Certified	Will is in one word--AWESOME! He made me feel like a princess on Saturday and I can't thank him enough. I came in for hilites and a cut and when he found out I was going to a wedding that evening, he gave me the most amazing updo! I got so many compliments and felt pretty for the first time in a long while! Thank you, Will! See you in July.

Jamie says: Services by: Yary Educational Director - Ouidad Certified	I had my "regular" visit with Yary today...and those visits are anything but regular! I always walk out knowing that I look my very best. Yary is such a fantastic artist and person. What she does with color is nothing short of a miracle! Making me look like I have a splendid head of hair when it is in fact, fine and thin. She uses shadows and lights and some kind of magic -- and it looks great! And she always explains how I can make it look the same way when I do it...and it works every time. She has also introduced me to hair products that actually do what they say they will do! When I get home from a visit to the salon, I feel like I should shout "thank you" to the heavens for Yary and all of the great people at Face Value Studio and Salon!

Kristine says: Services by: Stephanie Master Stylist - Ouidad Certified	I wanted a few purple/lavender highlights and was a little leary at how they would turn out. I've had long brown hair forever and wanted a little change...something very subtle. Anyway, I decided to finally have something different done. I made an appt. with Stephanie because I was told she was very good when doing color on people's hair. Still, I was pretty nervous as I never let anyone do anything to my hair except a good friend and my mom...and I'm a little picky when it comes to my hair. However when it was all done it was just what I wanted! Not too bright and very subtle! Everyone at the salon was very nice and it had a great atmosphere! I will definitely be back and will tell my friends about you guys! Thank you!!

Rachel says: Services by: Andrea Master Stylist - Ouidad Certified	Andrea, thank you so much for a wonderful experience! I really appreciate the time you spent with me to make sure that I not only had a great hair cut, but that I could really learn about how to style my curly hair! I have never had such a fun and rewarding hair cut experience =) I'm looking forward to seeing you in July and again on my wedding day!

Rachel says: Services by: Andrea Master Stylist - Ouidad Certified	Andrea, thank you so much for a wonderful experience! I really appreciate the time you spent with me to make sure that I not only had a great hair cut, but that I could really learn about how to style my curly hair! I have never had such a fun and rewarding hair cut experience =) I'm looking forward to seeing you in July and again on my wedding day!

Sarah says: Services by: Chelsea Designer	You did an amazing job cutting my hair, thank you.

Jackie says: Services by: Andrea Master Stylist - Ouidad Certified	I had an apt on Tuesday, in the past I've had my Ouidad with Yary so when she was not available I was a little concerned - but it was great to have Andrea as well! We hit if off and "talk the same language". Andrea talked me into working towards getting ride of my bangs - well I am not there yet but heade in that direction and when I "did" my hair myself today - I WAS SO HAPPY.

Ann says: Services by: Will Educational Director - Ouidad Certified	Today was my first visit to your salon and it was wonderful. Everyone was so friendly. My haircut was with Will and he did an awesome job with my hair. It is the first time I have left a salon really, really liking my haircut. Will took the time to talk with me about my hair,made great suggestions and I could not be happier with the results! Lucinda thank you for recommending Will! And thank you Will!

Ashley says: Services by: Yary Educational Director - Ouidad Certified	Yary and Lucinda are not only amazingly talented hair stylists (anyone who can control my curls deserves a medal!), but they are also incredibly generous, kind, caring, down-to-earth women who never cease to make me feel like a celebrity when I'm at Face Value salon! I am showered with compassion and optimism whenever I come to Face Value, and I leave feeling restored, rejuvenated and most importantly, beautiful! Their positive energy is contagious, and their talent unparalleled! I am so grateful that there's finally a local salon that truly understands (and appreciates) curly hair! Thank you, Yary and Lucinda!

Ashley says: Services by: Yary Educational Director - Ouidad Certified	Yary and Lucinda are not only amazingly talented hair stylists (anyone who can control my curls deserves a medal!), but they are also incredibly generous, kind, caring, down-to-earth women who never cease to make me feel like a celebrity when I'm at Face Value salon! I am showered with compassion and optimism whenever I come to Face Value, and I leave feeling restored, rejuvenated and most importantly, beautiful! Their positive energy is contagious, and their talent unparalleled! I am so grateful that there's finally a local salon that truly understands (and appreciates) curly hair! Thank you, Yary and Lucinda!

Meghan says: Services by: Meghan Esthetician & Makeup Artist	I just wanted to send a special thankyou to both Lucinda and Meghan for taking such wonderful care of me (Again)! I always feel so special while I'm there, and come away from my visits looking and feeling fabulous! I really appreciate the time and commitment Lucinda has to using products that don't have a negative impact on her clients' health. Meghan did a fabulous facial treatment and make-up application. My skin never looked so good and I did not look or feel like I was wearing heavy make-up. The products she uses were great! Thanks Ladies!

Kelly says: Services by: Stephanie Master Stylist - Ouidad Certified	I would like to take this time to complimant you on two of your employees. On Friday I had an appointment with Stephanie for a trim and highlights. This was my second time with Stephanie but my first experience with her doing my highlights. I was very pleased with the way she cut and styled my hair, and trusted that she would do a great job with my highlights as well. Unfortunately after I returned homw, and came into contact with my family, friends and coworkers during that week, I realized that it was not noticable that the highlights had been done. I am not one to complain, and did not wat to offend Stephanie, so I hesitated calling at first. When I eventually called, I spoke with Stephanie directly, and she dealt with me in an extremely polite and professional manner. Without question, she scheduled me for the first convenient time for me to come in and have the highlights done again at no cost. As I was approaching the appointment, as you can imagine, I was a bit nervous about seeing Stephanie again, as well as your staff. I did not want to be considered that "difficult client"! My concerns vanished as soon as I walked in the door and was greeted by your friendly receptionist, Melissa. From the moment the appointment began, I was given the royal treatment as if the first appointment had never happened. Both Stephanie and Melissa were extremely courteous and most importantly made me feel very comfortable in a situation which could have been very awkward. Needless to say, I am very pleased with my highlights, and will most definitely continue with Stephanie as my stylist. I have been in the customer service business throughout my career and I can honestly say that it would be a pleasure to have worked with Stephanie and Melissa. they certainly have set your standards high and I will feel comfortable in the future referring clients to Face Value. Sincerely, Kelly

Laura says: Services by: Andrea Master Stylist - Ouidad Certified	Lucinda~ I'm so glad that I called you the other day to ask about hair color services. Since moving to VA from CA I have had two bad hair coloring experiences and was a little nervous about trying another salon. You made me feel so comfortable about your salon and your experienced staff that I booked an appointment with Andrea. She did a great job coloring on my hair today!! I love it. Andrea had Ashley cut my hair today and she did an equally great job! My hair hasn't looked so good. Both stylists sat down with me and went through a thorough consultation, I have never had someone sit with me for that long just to get to know what I wanted done with my hair. You have a great staff and I can't wait to come back in Feb 18th for my next appointment! Thank you so much. Laura

Bill says: Services by: Stephanie Master Stylist - Ouidad Certified	Stephanie has been styling my hair for about 4 years; I started going to Face Value when she began working there this year. She is an exceptional stylist- skilled, professional, and attentive to her clients. She has been kind enough to "work me in" on short notice several times (including today), which is much appreciated. I have been consistently pleased with her service and with Face Value, which is a great addition to our area.

Laura says: Services by: Will Educational Director - Ouidad Certified	I wanted to let Will know that I think he did an exceptional job on my hair. He was excellent at navigating through my verbal and visual description of what I wanted. He pushed me a little out of my comfort zone and made great suggestions and advice personalized for me. I love both the color and cut and will be back for sure! I am sending in my husband too! I am so happy Will has joined Face Value! Thank you, Laura

Jennifer says: Services by: Ashley Master Stylist	I thought Ashley did an amazing job on my hair. Everyone that has seen it loved it and i told them exactly where i got it done. Lucinda the owner is so nice and caring. The salon makes you feel right at home. they make sure you are comfortable and are very curtious. I love face value salon!!!!

April says: Services by: Lucinda Owner - Bridal Specialist	Hi Lucinda, I wanted to thank you for doing a wonderful job doing hair and makeup on my wedding day. I was so happy with my hair and makeup - the curls lasted all night! My bridesmaids and mom look beautiful too - the girls you brought to help you out were absolutely great! You really went above and beyond to help us out and I really, really appreciate it! Below is a link to some pictures so you can see how everything turned out. Thanks again for your help!

Dana says: Services by: Stephanie Master Stylist - Ouidad Certified	I booked an appointment with Stephanie because I was so pleased with the highlighting she did for my daughter Claire. The color was perfect and she took great care to talk with Claire to fully understand what she wanted. My appointment was to change my color from mousy brown to warm blonde highlights-not an easy task. Stephanie listened very carefully to what I wanted and provided excellent advice on options to match my skintone and hair type. The result was perfect--a very natural looking color with a cut that is easy to maintain and versatile to style. I could not be more pleased with Stephanie's skills--I will recommend her to all my friends.

Cindy says: Services by: Lucinda Owner - Bridal Specialist	Hi Lucinda After searching many years for a salon that truly listens and cares about its clients, I have found Face Value Salon. I absolutely cannot praise Lucinda Riley (Face Value Salon owner extraordinaire) highly enough. Much to my dismay, I developed a reaction to hair color and was quite distraught that my highlighting and color days were over…but out of her concern to help me, Lucinda did extensive research, talked to numerous cosmetic and color experts and found a line of hair products with no PPD (chemical linked to mild/severe skin reactions from hair color)! We proceeded carefully, Lucinda did sample testing on my skin to make sure I would have no reaction. This product is amazing – smells heavenly, and I had absolutely no reaction; the color is rich and my hair texture is like silk! What a blessing to have found Lucinda and my amazing stylist – Yary Lam. For all their care, customization of products just to find a product that works for me, I am very grateful and encourage anyone who wants the ultimate in service, care and professionalism to visit Face Value Salon! They don’t just strive for superior customer service, they achieve it! ! Many, many thanks for helping me! Best, Cindy

Angie says: Services by: Stephanie Master Stylist - Ouidad Certified	I went on vacation in August and went to a salon close to Smith Mountain Lake. The lady there butchered my hair so BAD!! I was ashamed of my hair. I called Face Value and made an appointment with Stephanie. She did such a wonderful job on my crazy hair. All my family and friends love it. THANKS, Steph!!! Angie

Susan says: Services by: Andrea Master Stylist - Ouidad Certified	Thanks to the team of Andrea for color, Angie who did the hair styling and Meghan for a full make up job - I looked amazing!! I went to a film premiere last evening in Richmond and received many compliments. The best one "You look like a 25 year old model!" A special evening indeed. Thanks Face Value! xo, Susan

Jenn says: Services by: Andrea Master Stylist - Ouidad Certified	I spent the afternoon at Face Value for color, Ouidad cut/style and eyelash tinting. Andrea did an amazing job on my hair color. I finally have the perfect shade of blonde I've always wanted! After trying many stylists in the DC area and traveling back and forth to my original hometown outside of Pittsburgh for color, I think I have finally found the best at Face Value. The Ouidad cut has transformed my curls. They feel light and look so healthy, not dry with a lot of breakage. Andrea took me step-by-step through the process of styling my hair, and she provided helpful tips that she has found from styling her own curly hair. And can I just say, I will forever dye my eyelashes! I had a great time at the salon! Thank you so much!

Jenn says: Services by: Andrea Master Stylist - Ouidad Certified	I spent the afternoon at Face Value for color, Ouidad cut/style and eyelash tinting. Andrea did an amazing job on my hair color. I finally have the perfect shade of blonde I've always wanted! After trying many stylists in the DC area and traveling back and forth to my original hometown outside of Pittsburgh for color, I think I have finally found the best at Face Value. The Ouidad cut has transformed my curls. They feel light and look so healthy, not dry with a lot of breakage. Andrea took me step-by-step through the process of styling my hair, and she provided helpful tips that she has found from styling her own curly hair. And can I just say, I will forever dye my eyelashes! I had a great time at the salon! Thank you so much!

Anne says: Services by: Stephanie Master Stylist - Ouidad Certified	Lucinda, I wanted to let you know how pleased I am with the color treatment I received from Stephanie on Friday afternoon. She was helpful and very efficient. I will definitely request Stephanie again when I need another treatment.

Bernadette says: Services by: Yary Educational Director - Ouidad Certified	I just wanted to send an email telling you how pleased I am with the haircut I got from Yary. It was my first visit on Wednesday, August 24. She took her time and explained everything thoroughly and for once, in a very long time, my hair is behaving!! Thanks again!

Bernadette says: Services by: Yary Educational Director - Ouidad Certified	I just wanted to send an email telling you how pleased I am with the haircut I got from Yary. It was my first visit on Wednesday, August 24. She took her time and explained everything thoroughly and for once, in a very long time, my hair is behaving!! Thanks again!

Mandy says: Services by: Yary Educational Director - Ouidad Certified	Yary is amazing. I had an Ouidad cut with her and I have never, ever been so pleased with a haircut. With my curls, I have had so many bad experiences, and Yary took the time to listen to my entire hair biography. She worked with each section of my hair carefully listening to how I would describe the 'problem' areas. She was like an artist at work. When my friends saw my hair, they were so excited. My friend with curly hair literally jumped up and down. She is going to schedule an appointment with Yary as well. They just can't stop staring at my hair and saying how great it looks. I feel lucky to have this curl expert right in our small town. I also want to say that the entire staff was so friendly and helpful. The salon was beautiful and I felt like I was being pampered the whole time. What a treat!!

Colleen says: Services by: Lucinda Owner - Bridal Specialist	Lucinda, I just wanted to take the opportunity to thank you and your team for making me and my bridesmaids so beautiful this past March. We had a terrific time preparing for the wedding in your studio. I'm including a few pictures Jack Looney took of the final product - each style was gorgeous, but I especially loved what you did with mine! Thanks for taking the time and pains to make it all so perfect. All my best, Colleen

Missy says: Services by: Yary Educational Director - Ouidad Certified	Yary and team, I just wanted to tell you thanks again for such a great cut. I'm so happy to have my wonderful curls back. I ran into a woman in the parking lot as I was leaving yesterday, and she stopped me to ask if I had one of "those special curl cuts". I told her yes and that she would be thrilled. She said she had been nervous, but since she saw mine, she was very confident! I posted a testimonial on the Ouidad site today. I hope that helps you with your curl business! Thanks again, Missy

Donna says: Services by: Gayle Master Colorist - Certified Keratin Complex	Thank you for my Birthday Haircut What a great surprise. You guys just make my day when I come in. This is by far the nicest shop I have ever been in. Lucinda, I am looking forward to meeting with you for tips on eye shadow. Every staff member could not be more friendly and Gayle, I love my cut.

Emily says: Services by: Andrea Master Stylist - Ouidad Certified	My hair cut is actually amazing...I literally can't find words to describe it. With my curly hair I have always avoided getting my haircut but I am so happy with my oiudad cut from Andrea that I am actually looking forward to my next appointment. Usually after I get my hair cut it looks bad for about 4 days because of the way they comb, cut,style, and blow dry it but Face Value knows exactly what they are doing. My hair looked so good when I left! Not to mention that the service is spectacular; everyone was so nice and made me feel really comfortable. I didn't just get a hair cut, I learned how to keep my hair healthy and pretty (which can be hard to do with curly hair!). When I go away to college I will not be able to get my hair cut there I'm going to have to schedule appointments for when I come back during breaks! Thank you guys so much I'm so happy with my hair and have already had TONS of complements.

Emily says: Services by: Andrea Master Stylist - Ouidad Certified	My hair cut is actually amazing...I literally can't find words to describe it. With my curly hair I have always avoided getting my haircut but I am so happy with my oiudad cut from Andrea that I am actually looking forward to my next appointment. Usually after I get my hair cut it looks bad for about 4 days because of the way they comb, cut,style, and blow dry it but Face Value knows exactly what they are doing. My hair looked so good when I left! Not to mention that the service is spectacular; everyone was so nice and made me feel really comfortable. I didn't just get a hair cut, I learned how to keep my hair healthy and pretty (which can be hard to do with curly hair!). When I go away to college I will not be able to get my hair cut there I'm going to have to schedule appointments for when I come back during breaks! Thank you guys so much I'm so happy with my hair and have already had TONS of complements.

Ellie says: Services by: Yary Educational Director - Ouidad Certified	I called yesterday and got an appointment for today at 1:00. Yarry cut my hair and did a great job and she was very, very nice. I will book with her from now on on-line. Thank you for setting my account.

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